FAQ
General Website FAQs
Personal Lab Testing is your partner in health monitoring. We provide convenient at-home lab tests covering a range of health concerns, from general wellness to specific areas like sexual health and allergies. Our goal is to help you understand your body and take steps toward a healthier life.
It's a simple process: choose a test that suits your health needs, register your kit, and collect your sample at home following the included instructions. Then, use the prepaid shipping label to send your sample back to our lab. Your results will be available online, making health monitoring easy and stress-free.
We offer a wide variety of tests designed to give insights into various aspects of health. This includes tests for general wellness, allergies, sexual health, nutritional deficiencies, and more. Each test is tailored to provide a detailed overview of specific health markers.
Our tests are designed to identify potential health issues, so you can take action. Whether you're dealing with symptoms like fatigue, digestive issues, or mood changes, or simply want to optimize your well-being, our tests provide valuable information that can guide your next steps.
Yes, we’ve made the process straightforward. Each test kit comes with all the necessary materials and easy-to-follow instructions. You’ll also have access to educational resources to guide you through collecting your sample correctly.
Once you receive your results online, you can use them to make informed decisions about your health. We recommend discussing your results with a healthcare professional, who can provide guidance on any necessary lifestyle changes, treatments, or follow-up testing.
After mailing your sample back to our lab, it typically takes a few days for the tests to be processed. You’ll be notified when your results are ready to view in your online account.
We’re committed to making health monitoring accessible and easy. Our comprehensive tests provide clear insights into your body’s status, helping you understand and manage your health. With the convenience of at-home testing and fast, reliable results, we aim to support your journey toward wellness.
No, you do not need a doctor’s referral to order our at-home lab tests. Our goal is to empower you to take charge of your health on your terms.
Absolutely. We prioritize your privacy and follow strict guidelines to keep your personal and health information secure. All test results are stored in compliance with relevant regulations to ensure confidentiality.
Advanced Comprehensive Allergy Test
Yes, you can eat and drink as normal before collecting your sample. There are no dietary restrictions unless otherwise specified in your test kit instructions.
Yes, this test is suitable for individuals of all ages, including children. However, a parent or guardian must assist in the sample collection for minors.
We prioritize the privacy and security of your personal and health information. All data is encrypted and stored in compliance with HIPAA regulations.
Our allergy tests are highly accurate and performed in out CLIA-certified lab. However, no diagnostic test can be 100% accurate. Discuss any surprising or unexpected results with a healthcare provider.
If you have questions or need clarification about your test results, our certified board physicians are available to help. Please reach out to our support team to schedule a consultation.
Due to regulatory restrictions, our tests are not available for purchase in New York. Additionally, ensure that all kit components are stored and handled according to the instructions to ensure accuracy.
If you have trouble collecting enough of a sample to complete the test, contact our customer service for guidance. We can provide tips for successful collection or send a replacement kit if necessary.
You can take the allergy test at any time of the year. However, if you have seasonal allergies, you might consider testing during or close to the season when your symptoms are most pronounced to identify relevant allergens more effectively.
If your test kit arrives damaged or incomplete, contact customer service immediately to request a replacement. Do not use a kit that is compromised to ensure the accuracy of your test results.
Environmental Allergy Test
Yes, you can eat and drink as normal before collecting your sample. There are no dietary restrictions unless otherwise specified in your test kit instructions.
We prioritize the privacy and security of your personal and health information. All data is encrypted and stored in compliance with HIPAA regulations.
Our allergy tests are highly accurate and performed in our CLIA-certified lab. However, no diagnostic test can be 100% accurate. Discuss any surprising or unexpected results with a healthcare provider.
If you have questions or need clarification about your test results, our certified board physicians are available to help. Please reach out to our support team to schedule a consultation.
Due to regulatory restrictions, our tests are not available for purchase in New York. Additionally, ensure that all kit components are stored and handled according to the instructions to ensure accuracy.
If you have trouble collecting enough of a sample to complete the test, contact our customer service for guidance. We can provide tips for successful collection or send a replacement kit if necessary.
You can take the allergy test at any time of the year. However, if you have seasonal allergies, you might consider testing during or close to the season when your symptoms are most pronounced to identify relevant allergens more effectively.
If your test kit arrives damaged or incomplete, contact customer service immediately to request a replacement. Do not use a kit that is compromised to ensure the accuracy of your test results.
Food Allergy Test
The test is designed to minimize cross-reactivity; however, some foods with similar proteins may still show cross-reactions. It's important to have the results interpreted by a healthcare professional who can consider potential cross-reactivity.
Ensure you are well-hydrated and avoid taking antihistamines for a few days before the test, as they can affect the results. Fasting is not required for this test.
No, this test is designed to detect immune responses to food proteins and does not diagnose lactose intolerance. Lactose intolerance involves an enzyme deficiency, which cannot be detected by IgE testing.
Yes, the food allergy test is suitable for children. We recommend that a parent or guardian assist with the sample collection process. This test can be a valuable tool for identifying potential food allergies in children.
This test measures your body’s immune response, specifically IgE antibodies, to a variety of common foods. This can help identify foods that may be triggering allergic reactions.
The kit includes everything needed for sample collection, a prepaid shipping label for returning the sample to our lab, detailed instructions, and access to an instructional video.
Once you send your sample back using the prepaid shipping label, you can expect to receive your results in a few days. You’ll be able to view them online through your account on our platform.
Yes, you can eat as you normally would before collecting your sample. There are no dietary restrictions needed for this test.
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General Health Test
Yes, you can eat and drink as usual before collecting your sample. There are no dietary restrictions unless specified in the instructions provided with your test kit.
We prioritize the privacy and security of your personal and health information. All data is encrypted and stored in compliance with HIPAA regulations to ensure complete confidentiality.
Our test is highly accurate and is performed in our CLIA-certified lab. However, it's important to remember that no diagnostic test can be 100% accurate. If you receive surprising or unexpected results, we recommend discussing them with your healthcare provider.
If you have questions or need clarification about your test results, our certified board physicians are available to help. Please reach out to our support team to schedule a consultation.
Due to regulatory restrictions, our tests are not available for purchase in New York. Additionally, please ensure that all kit components are stored and handled according to the instructions to maintain accuracy.
If you encounter difficulties collecting enough sample for the test, contact our customer service for guidance. We can provide tips for successful collection or send a replacement kit if needed.
This test can be taken at any time of the year. However, if you are monitoring specific symptoms or health concerns, you may want to consult your healthcare provider for guidance on the optimal timing.
If your test kit arrives damaged or incomplete, please contact our customer service immediately to request a replacement. Do not use a compromised kit, as this could affect the accuracy of your test results.
Once you mail your sample back to our lab using the provided shipping label, it typically takes a few days for the results to become available. You can view your results online by logging into your account on our platform.
Urinary Tract Infection (UTI) Test
No special preparation is needed for this test. You can collect the sample at any time that suits you. Just make sure to carefully follow the instructions provided in your kit for accurate results.
It is best to consult with your healthcare provider if you are currently on antibiotics. Taking the test while on antibiotics might affect the accuracy of the results, as it could impact the detection of bacteria in the sample.
Our UTI test is highly accurate and performed in our CLIA-certified lab. It evaluates 19 different bacterial and fungal markers and assesses antibiotic resistance in 5 key pathogens to provide a thorough understanding of your condition. However, we recommend discussing your results with a healthcare professional for a complete interpretation.
This test is primarily designed for adults. If you are considering using this test for a child, please consult a healthcare professional for guidance and advice on the best course of action.
Yes, this test is suitable for individuals with recurrent UTIs. It not only identifies the presence of common UTI pathogens but also evaluates antibiotic resistance, which can be valuable information for managing and treating recurring infections.
If you are unable to collect an adequate sample, please contact our customer service team for assistance. We can provide tips for successful collection or send you a replacement kit if necessary.
Once you mail your sample back using the provided shipping label, you can expect to receive your results in just a few days. You’ll be able to view them online through your account on our platform.
If your test kit is damaged or missing components when you receive it, contact our customer service immediately for a replacement. Please do not use a compromised kit to ensure the accuracy of your test results.
The test measures 19 targets, including common bacterial and fungal markers associated with UTIs, such as E. coli and Klebsiella pneumoniae. It also assesses antibiotic resistance in 5 key pathogens to guide effective treatment options.
Advanced Respiratory Test
No special preparation is needed. You can collect the sample at any time that is convenient for you. Just make sure to follow the instructions provided in your kit for accurate results.
The Advanced Respiratory Test measures four key respiratory biomarkers, including SARS-CoV-2 (COVID-19), Influenza A, Influenza B, and RSV (Respiratory Syncytial Virus). This comprehensive panel provides a detailed understanding of common respiratory infections.
Yes, this test can be taken regardless of your vaccination status. It will detect the presence of the virus's genetic material (RNA) if an active infection is present, even in those who have been vaccinated.
Yes, the test can be used for children. However, it is recommended that a parent or guardian assist with the sample collection process to ensure accuracy and comfort.
Our test is highly accurate and is performed in a CLIA-certified lab. It identifies the presence of SARS-CoV-2, Influenza A & B, and RSV by detecting specific viral RNA or antigens. However, no diagnostic test can be 100% accurate. For a complete interpretation of your results, we recommend consulting a healthcare professional.
Symptoms of respiratory infections can vary in severity and presentation. Mild or unusual symptoms do not exclude the possibility of an infection. This test can still provide valuable information about the presence of key respiratory pathogens, helping guide appropriate actions for your health.
If you're unable to collect an adequate sample, contact our customer service team for assistance. We can provide tips for successful collection or send a replacement kit if needed.
How long will it take to receive my results? After you mail your sample back using the provided shipping label, it typically takes just a few days for the results to be available. You can view them online by logging into your account on our platform.
Due to regulatory restrictions, our tests are not available for purchase in New York. Additionally, make sure to store and handle the test kit as instructed to ensure accuracy.
If your test kit is damaged or incomplete, please contact our customer service immediately for a replacement. Do not use a compromised kit, as this may affect the accuracy of your test results.
Yes, this test is ideal for use during community outbreaks or after travel to affected regions. It helps identify the exact cause of respiratory symptoms, guiding better treatment choices and steps to prevent further spread.
Iron Metabolism & Vitamin Test
There is no special preparation needed for this test. You can eat and drink as usual before collecting your sample. Just follow the instructions provided in the kit for accurate results.
This test measures five key biomarkers: Ferritin, Folate (Vitamin B9), Vitamin D, Alpha-Fetoprotein (AFP), and Cortisol. These markers provide insights into your iron storage, vitamin levels, stress response, and overall metabolic health.
Yes, this test can detect deficiencies in important vitamins like Folate and Vitamin D, which are crucial for overall health, energy levels, and immune function. However, it's recommended to discuss any findings with a healthcare professional to understand the best course of action.
This test is designed primarily for adults. If you are considering this test for a child, please consult with a healthcare professional for appropriate guidance and advice.
Our test is highly accurate and performed in our CLIA-certified lab. It provides valuable information about your iron metabolism, vitamin levels, and stress markers. However, for a complete interpretation of the results, we recommend consulting a healthcare provider.
Symptoms of hormone imbalances and vitamin deficiencies can vary widely. This test can still provide valuable insights into your body's health status, even if your symptoms differ from the common ones. Discussing your results with a healthcare professional can help guide further steps.
If you are having trouble collecting an adequate sample, please contact our customer service team for assistance. We can provide tips for successful collection or send a replacement kit if necessary.
Due to regulatory restrictions, our tests are not available for purchase in New York. Additionally, make sure to store and handle the test kit as instructed to maintain its accuracy.
If your test kit arrives damaged or incomplete, contact our customer service immediately for a replacement. Do not use a compromised kit to ensure the accuracy of your test results.
Yes, this test can be beneficial during pregnancy, especially for monitoring important biomarkers like Folate and Iron. However, we recommend discussing the results with your healthcare provider for appropriate guidance and recommendations.
Human Papillomavirus (HPV) Test
No special preparation is needed for this test. You can collect the sample at any time that is convenient for you. Simply follow the instructions provided in the kit for accurate results.
No, this test is specifically designed to screen for 14 high-risk HPV genotypes associated with an increased risk of cervical cancer. It does not screen for low-risk HPV types that may cause genital warts.
The American Cancer Society recommends starting regular HPV testing at age 25 for individuals with cervices. If you are younger or have unique health concerns, please consult your healthcare provider for personalized screening recommendations.
Our test is highly accurate and performed in a CLIA-certified lab. It identifies the genetic material of 14 high-risk HPV strains, including the most prevalent types, HPV 16 and HPV 18. For a comprehensive interpretation of the results, it is advised to consult with a healthcare professional.
Most people with HPV do not experience symptoms. Regular testing is essential for sexually active individuals to monitor their HPV status, as high-risk HPV can lead to cervical cancer even in the absence of symptoms.
After mailing your sample using the provided prepaid return label, it typically takes a few days for the results to become available. You can view your results online by logging into your account on our platform.
A positive result indicates the presence of one or more high-risk HPV genotypes. You will have access to a network of independent healthcare providers at no additional cost to discuss your results and explore next steps, which may include further evaluation or treatment.
Yes, even if you have received the HPV vaccine, it's still important to undergo regular HPV testing. The vaccine does not protect against all high-risk HPV types, so screening remains a crucial part of cervical health management.
If your test kit arrives damaged or incomplete, please contact our customer service immediately for a replacement. Do not use a compromised kit, as it may affect the accuracy of your test results.
Women’s Health Test
No, there is no need for special preparation. You can eat and drink as usual before collecting your sample. Just be sure to follow the instructions included in the kit for the most accurate results.
This test checks for important indicators related to hormones, thyroid function, and essential nutrients. By measuring these markers, it can provide insights into issues like fatigue, mood changes, and menstrual irregularities, offering a clearer picture of your overall health.
Yes, this test can be helpful for women of various ages, whether you're experiencing symptoms related to hormonal changes, thyroid concerns, or nutrient deficiencies. However, if you have specific health conditions, it's always best to consult your healthcare provider.
Our tests are processed in our CLIA-certified lab, ensuring high accuracy. While this test provides detailed insights into key health markers, it’s advisable to discuss the results with a healthcare professional for a complete understanding.
This test measures key hormones like Estradiol and Progesterone, which influence menstrual cycles. By checking your hormone levels, it can provide clues as to why you might be experiencing irregular periods, which can then be explored further with your healthcare provider.
If you're having difficulty collecting a sufficient sample, our customer service team is here to help. We can provide tips or send a replacement kit if needed.
In case of a damaged or incomplete kit, reach out to our customer service team right away. We will arrange for a replacement to ensure you have everything needed for accurate testing.
This test is useful for women experiencing unexplained symptoms like changes in mood, energy, or menstrual cycles. It's also a great choice for those looking to take a proactive approach to their health and well-being.
Men’s Health Test
No specific preparation is necessary. You can collect your sample at your convenience. Just make sure to carefully follow the instructions provided in the kit for the most reliable results.
This test examines important markers related to hormones, thyroid health, iron levels, and more. It can give you a detailed overview of factors that might be influencing your energy levels, mood, muscle health, or overall well-being.
Yes, this test checks several key indicators, including hormones and nutrients that impact your physical health. By analyzing these levels, it can help identify possible reasons for changes in energy, muscle strength, and other aspects of your health.
While it is primarily designed for adult men, this test can be beneficial for anyone wanting to gain insight into their hormonal and metabolic health. For specific health concerns or age-related questions, consulting a healthcare provider is recommended.
The test is processed in a certified lab that ensures high standards for accuracy. However, for a complete understanding of your health status, it’s a good idea to review the results with a healthcare professional.
Once your sample is mailed back to the lab using the provided label, it usually takes a few days to process. You’ll receive a notification when your results are ready to view online.
If you encounter any issues while collecting your sample, contact our support team. They can guide you through the process or provide a replacement kit if needed.
This test is available in most states, but some locations, such as New York, have specific regulations that limit availability. Check the purchasing guidelines before placing your order.
This test is suited for those who want to explore potential causes of symptoms like changes in mood, energy, or physical health. It can also serve those looking to better understand their overall hormonal and metabolic health for informed lifestyle choices.
