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FAQs

How should I prepare for the UTI test?

No special preparation is needed for this test. You can collect the sample at any time that suits you. Just make sure to carefully follow
  • FAQ Urinary Tract Infection
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Can I take this test if I’m on antibiotics?

It is best to consult with your healthcare provider if you are currently on antibiotics. Taking the test while on antibiotics might affect the accuracy
  • FAQ Urinary Tract Infection
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How accurate is the UTI test?

Our UTI test is highly accurate and performed in our CLIA-certified lab. It evaluates 19 different bacterial and fungal markers and assesses antibiotic resistance in
  • FAQ Urinary Tract Infection
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Can I use this test to monitor recurrent UTIs?

Yes, this test is suitable for individuals with recurrent UTIs. It not only identifies the presence of common UTI pathogens but also evaluates antibiotic resistance,
  • FAQ Urinary Tract Infection
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What does the UTI test measure?

The test measures 19 targets, including common bacterial and fungal markers associated with UTIs, such as E. coli and Klebsiella pneumoniae. It also assesses antibiotic
  • FAQ Urinary Tract Infection
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Is the UTI Test suitable for children?

This test is primarily designed for adults. If you are considering using this test for a child, please consult a healthcare professional for guidance and
  • FAQ Urinary Tract Infection
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What happens if I can’t collect enough sample?

Contact customer service for assistance. They can provide tips or send a replacement kit if necessary.
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  • FAQ Iron Metabolism & Vitamin Test
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  • FAQ Men’s Health Test
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  • FAQ Urinary Tract Infection
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  • FAQ Women’s Health Test
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What happens if my test kit is damaged or missing components when I receive it?

If your test kit arrives damaged or incomplete, contact customer service immediately to request a replacement. Do not use a kit that is compromised to
  • FAQ Advanced Comprehensive Allergy Test
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  • FAQ Advanced Respiratory Test
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  • FAQ Environmental Allergy Test
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  • FAQ Human Papillomavirus (HPV) Test
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  • FAQ Iron Metabolism & Vitamin Test
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  • FAQ Urinary Tract Infection
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  • FAQ Women’s Health Test
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How long does it take to get my results?

After mailing your sample back to our lab, it typically takes a few days for the tests to be processed. You’ll be notified when your
  • FAQ Advanced Respiratory Test
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  • FAQ General
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  • FAQ Men’s Health Test
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  • FAQ Urinary Tract Infection
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