FAQs

No special preparation is needed. You can collect the sample at any time that is convenient for you. Just make sure to follow the instructions

The Advanced Respiratory Test measures four key respiratory biomarkers, including SARS-CoV-2 (COVID-19), Influenza A, Influenza B, and RSV (Respiratory Syncytial Virus). This comprehensive panel provides

Yes, this test can be taken regardless of your vaccination status. It will detect the presence of the virus’s genetic material (RNA) if an active

Our test is highly accurate and is performed in a CLIA-certified lab. It identifies the presence of SARS-CoV-2, Influenza A & B, and RSV by

Symptoms of respiratory infections can vary in severity and presentation. Mild or unusual symptoms do not exclude the possibility of an infection. This test can

Yes, this test is ideal for use during community outbreaks or after travel to affected regions. It helps identify the exact cause of respiratory symptoms,

Yes, the test can be used for children. However, it is recommended that a parent or guardian assist with the sample collection process to ensure

Due to regulatory restrictions, our tests are not available for purchase in New York. Additionally, ensure that all kit components are stored and handled according

If your test kit arrives damaged or incomplete, contact customer service immediately to request a replacement. Do not use a kit that is compromised to

After mailing your sample back to our lab, it typically takes a few days for the tests to be processed. You’ll be notified when your