FAQs

Yes, this test is suitable for individuals of all ages, including children. However, a parent or guardian must assist in the sample collection for minors.

Contact customer service for assistance. They can provide tips or send a replacement kit if necessary.

Yes, you can eat and drink as normal before collecting your sample. There are no dietary restrictions unless otherwise specified in your test kit instructions.

We prioritize the privacy and security of your personal and health information. All data is encrypted and stored in compliance with HIPAA regulations.

Our allergy tests are highly accurate and performed in out CLIA-certified lab. However, no diagnostic test can be 100% accurate. Discuss any surprising or unexpected

If you have questions or need clarification about your test results, our certified board physicians are available to help. Please reach out to our support

Due to regulatory restrictions, our tests are not available for purchase in New York. Additionally, ensure that all kit components are stored and handled according

You can take this test any time of the year. If you’re monitoring specific symptoms or health concerns, consult your healthcare provider for optimal timing.

If your test kit arrives damaged or incomplete, contact customer service immediately to request a replacement. Do not use a kit that is compromised to